About the role
We’re looking for a passionate and knowledgeable individual to join our Water Quality team.
In this varied and rewarding role, you'll provide vital data and technical advice to colleagues across the business. You’ll become the main point of contact for our Operations Customer Centre of Excellence, where you’ll respond to water quality concerns, offering clear, confident guidance and resolving complaints through both verbal and written communication.
As a Water Quality Support Scientist, you’ll play a key role in safeguarding public health and helping us meet our strict regulatory requirements for drinking water quality. Your scientific expertise will support both internal and external stakeholders, and you’ll help us maintain strong working relationships with organisations such as the Drinking Water Inspectorate (DWI), Local Authorities, and the customers we serve.
You’ll also work with the Water Quality Scientist to investigate and report on sample failures, helping us to respond effectively to both regulatory and operational issues. Where necessary, you’ll carry out audits of laboratory and sampling practices following any breaches, ensuring we continue to meet the highest standards of safety, quality, and compliance.
If you're ready to make a real difference in a company that values science, community, and sustainability, we’d love to hear from you.
About You
We’re looking for someone with a background in science, ideally qualified to HNC level or equivalent in a relevant subject or with proven experience within the water industry. A knowledge of Drinking Water Regulations is desirable, as is the ability to communicate clearly and confidently. Whether you're explaining complex technical matters to our customers or writing reports and letters, your communication skills will set you apart.
You’ll thrive under pressure, work well independently, and bring a proactive, self‑motivated approach to everything you do. A commitment to personal development and continuous learning is important, as is your ability to build effective working relationships and hold yourself to high professional standards.
If you're someone who takes pride in your work, values collaboration, and is passionate about delivering safe, high‑quality water to the community, this could be the perfect opportunity for you.
Here at Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
Please note that a DBS check is required for this role
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services.
To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
* Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
* Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
* Free access to local attractions.
* A fantastic discount scheme, with savings on days out, shopping, travel and more.
* Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
* Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
* Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
* Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre‑employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre‑employment drugs or alcohol test may lead to the job offer being revoked
#J-18808-Ljbffr