Job Overview
We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of The Celtic International Hotel in Barry, Rhoose. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that all guests receive exceptional service. As a Hotel Manager, you will be responsible for managing staff, optimising guest satisfaction, and maintaining high standards across all departments.
Responsibilities
* Supervise and lead hotel staff, ensuring they deliver outstanding guest services and uphold the hotel's standards.
* Oversee daily operations, including front desk management, housekeeping, and maintenance.
* Develop and implement policies and procedures to enhance operational efficiency.
* Manage guest relations, addressing any concerns or feedback promptly to ensure satisfaction.
* Collaborate with human resources to recruit, train, and evaluate hotel staff.
* Monitor financial performance, including budgeting and cost control measures.
* Maintain compliance with health and safety regulations as well as licensing laws.
* Foster a welcoming environment for guests by promoting a culture of hospitality throughout the hotel.
Experience
* Proven experience in hotel management or a similar role within the hospitality industry is essential.
* Supervising experience is required to effectively lead a diverse team.
* Bilingual or multilingual abilities are advantageous for enhancing guest interactions.
* A strong background in guest services and human resources will be beneficial in this role.
* Demonstrated leadership skills with the ability to motivate and inspire staff towards achieving excellence in service delivery. If you are passionate about hospitality and have the skills necessary to lead a successful hotel team, we encourage you to apply for this exciting opportunity as our Hotel Manager.
Job Type: Full-time
Pay: £35,000.00-£45,000.00 per year
Work Location: In person