Work Schedule: 1pm - 6pm Monday - Friday (25 hours per week) Responsibilities Act as the first point of contact for visitors to our clients Erskine office location providing a professional warm welcome to the venue. Assist clients and visitors with badges by liaising with the landlord security team and direct/escort them to a meeting room or their event host Maintain a clean, tidy and organized customer facing reception area. Manage the room bookings and client requests in accordance with set guidelines to ensure first class customer service. Assist with ad-hoc hospitality requests as/when required Record and report any incidents and health and safety hazards. Provide general support to customer enquiries Ensure any courier/mail deliveries are directed to the mailroom area Raise service requests as required. Daily monitoring of site work orders both on SI7 and Vantage systems to ensure account KPI's are met. Support with requesting quotes from contractors / chasing of quotes / booking in dates (as/when required) Support with uploading new / checking current documentation on Elogbooks Support all CBRE platforms; SI7, Smartsheet, Vantage, MYHSE, Elogbooks, Harbour Support the Facilities Manager with reasonable ad-hoc requests. Work additional hours according to the needs of the business to cover holiday and sick leave as stated within the terms outlined in employment contract. Person Specification Professional and courteous with ability to remain calm under pressure. Ability to work on own initiative as well as part of an integrated site team. Friendly and approachable personality with the ability to operate in a confident manner. Previous experience of dealing with customers within a corporate environment with a high emphasis on customer service. Must be able to complete a wide range of activities requiring clear communication, excellent organizational skills and attention to detail. High standards of personal presentation essential to ensure client image is supported Experience in a Corporate office environment