Digital Services Business Manager
Job Overview: At Royal Canin, a global leader in pet health nutrition, we are seeking a Digital Services Business Manager to help transform the future of pet health. This field-based role covers a large and varied territory across Northern England and Scotland, including the Northeast, Yorkshire & the Humber, parts of the Northwest, and various regions of Scotland.
Key Responsibilities
* Identify and prospect new business opportunities to expand our digital footprint.
* Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms.
* Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success.
* Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities.
* Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives.
* Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador.
* Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy.
What We're Looking For
* Proactive and results-driven individual with a passion for digital technology and the veterinary industry.
* Professional qualification in IT, science, or a related field.
* Knowledge and experience working with digital systems.
* Strong planning and problem-solving abilities, with a customer-focused mindset.
* Strong presentation, communication, and IT skills (proficient in Microsoft Word, Excel, PowerPoint, etc.) to support effective sales analysis and management of the territory.
* Driver's license: a clean driving record is required.
Desirable Experience
* Proven track record in sales or account management.
* In-depth knowledge or direct experience of the veterinary industry.
Benefits
* Private healthcare and equal parental leave.
* Generous pension (up to 9% contribution).
* Life assurance (4x salary).
* EV salary sacrifice scheme.
* Gym membership and wellbeing support.
* Annual leave starting at 24 days, rising to 32 with service.
What You Can Expect from Mars
* Work alongside 130,000+ associates worldwide guided by our Five Principles.
* Be part of a purpose-driven company shaping "the world we want tomorrow".
* Access world-class training and development from day one.
* Join a company with an industry-leading salary and benefits package.
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