Join to apply for the Field IT Support Technician role at Usedtrucksfrsaleusa.com
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Join to apply for the Field IT Support Technician role at Usedtrucksfrsaleusa.com
To £27,000 (doe)
We are looking for a full time IT Support Technician for a varied role
Nottingham
Permanent (Hybrid)
To £27,000 (doe)
We are looking for a full time IT Support Technician for a varied role providing support to multiple sites, main site office being Nottingham. Full clean driving licence essential as this role requires travel to remote locations. Immediate start, ideally July/ August 2025.
This is a chance to work for a well-established, values-driven business with a long-standing reputation in the retail supply sector.
Benefits: comprehensive training, 23 days' holiday + bank holidays, profit-related pay, pension and life insurance, a 24/7 GP service for you and your family, staff discounts, cycle-to-work scheme, sick pay, and more!
Key Skills And Experience
* Monitor and log all IT support calls using the ticketing system
* Provide 1st line technical support, including onsite and store visits
* Excellent customer service, taking ownership of support issues through to resolution
* Escalate complex issues to appropriate team members or suppliers.
* Install, configure, and deploy hardware (user and operational) per company procedures.
* Maintain monthly infrastructure maintenance and generate trend reports on support issues.
* You'll be required to participate in an out-of-hours support rota to meet business needs.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT System Training and Support
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