Summary
This role is all about giving everyone a warm and well-informed welcome as they arrive in a busy National Trust car park. The Car Park Assistant is there to make sure that people who might never have visited before can understand the layout of the place, and all that it has to offer them. From that first moment of a friendly greeting to the helpful sharing of practical information, you’ll be helping to give everyone an enjoyable and memorable day out.
Salary: £12.75 per hour
Contract Duration: Fixed term until 30th June 2026
Contract Type: This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.
For this role, you’ll need to complete our online assessment instead of using a CV or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Located in the idyllic riverside gardens, between ancient trees, bubbling brooks and rolling lawns Mottisfont is full of surprises. Full of art, and featuring a colorful garden year round, Mottisfont is a popular visitor attraction and the team are always on hand to provide a fantastic experience for all. The wider estate includes 1600 acres of woodland, tenanted farms and Curbridge Nature Reserve, as well as relaxing walks.
Mottisfont is home to a beautiful riverside garden offering a sensory treat with glorious old-fashioned roses which are also left to produce ornamental fruit in autumn and winter.
What you'll be doing
You’ll be working outside, meeting and greeting people as the arrive, helping to show them where to park. You may need to sell parking tickets. You'll help to keep the car park and surrounding area neat and tidy, and you’ll be friendly and helpful to everyone you come across.
You’ll be responsible for answering all manner of questions and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or promoting our cause.
As this is an outdoors role, you'll need to be comfortable working in all weather conditions.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you’re:
1. focused on giving great service to everyone you meet
2. a team player, but also happy to work on your own initiative
3. well-organised and adaptable
4. willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places