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Salary - Rates of pay from £13.20ph to £13.62ph depending on store location
Hours of Work - 37.5 hours a week
About us
Working for us isn’t like working for any other retailer. We are a forward-thinking, diverse team committed to excellence. We pride ourselves on exceeding customer expectations and value our colleagues’ contributions.
We seek positive individuals with a passion for our products. Whether you are a Store Colleague or Territory Manager, you'll find opportunities to develop and take on new challenges daily!
About the Role
As a Team Leader at Hobbycraft, you will support the management team, help drive sales, and deliver excellent customer service.
* Collaborate with the store manager to boost sales and profitability
* Promote commercial awareness among the store team
* Oversee operations including merchandising, goods in, warehouse, and duty management
* Support and coach colleagues
* Coordinate colleague workloads
* Manage click and collect orders
* Operate the till and handle transactions accurately
* Assist with audits and health and safety checks
* Serve as key holder for opening and closing the store
* Support disciplinary, grievance, absence, and performance processes
* Act as duty manager when the Store Manager is absent
About You
* At least 1 year of retail experience, managerial or supervisory experience advantageous
* Passionate about sales and profit-driving
* Commercial awareness in retail
* Interest in crafts/hobbies and inspiring others
* Ability to learn and share product knowledge
* Enthusiastic, driven, and motivated
* Confident and clear communicator
* Flexible to meet trading needs
Benefits at Hobbycraft
* Competitive pay above minimum wage
* 25% Discount Card
* Generous holiday entitlement with annual increases
* Financial and mortgage advice access
* Creative working environment
* Company pension scheme
* Cycle to Work Scheme
* Employee Support Programme for well-being
* Ongoing training and development
* Colleague social events
Note: Due to application volume, the vacancy may close early.
We support applicants with disabilities. Please contact us for recruitment support or adjustments needed.
Hobbycraft celebrates diversity and is committed to equal opportunity employment. We value skill, passion, and love of craft in our colleagues and customers alike.
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