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Job Opportunity
Community Officer
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Key Information
Special Terms: Part-Time – 14 Hours per week
Fixed Term Ending (30th April 2026)
Hybrid working (ideally one day in our office in Manchester)
Salary: £24,242 (pro-rata) + 10% pension
Accountable to: Community Safety Manager
About The Role
LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual and trans people.
We are looking for someone with great organisational and communication skills to be our next Community Officer, supporting our community safety team. The team delivers several programmes throughout the year, including the Village Angels, a nighttime safety project in Manchester City Centre on Fridays and Saturdays for nearly fifteen years. The programme also supports the LGBTQ+ community through relationships with Greater Manchester Police and fosters better community engagement, as well as working with Manchester City Council on Hate Crime Awareness training. We also support individuals in legal matters and deliver a monthly Community Café in central Manchester.
This role is based in Manchester, may include working from home, and requires availability for face-to-face delivery, including some weekends for the Community Café. The role is subject to an enhanced DBS check.
We encourage applications from people of colour, racially minoritised communities, trans*, non-binary, and/or older people (50+), to improve diversity within our staff team.
Role Accountabilities
Volunteer Support
This role supports volunteer coordination by handling queries, managing applications, arranging observation shifts, scheduling training, ordering supplies, and engaging volunteers through socials and activities.
Case Admin
Supports referrals via our website for legal support, including queue management, triaging, liaising with partner solicitors, and following up with service users.
Events Delivery
Supports the delivery of community events, including GMP engagement events and Hate Crime Awareness training, as well as the monthly Community Café.
Record Management
Maintains up-to-date shift notes, captures data accurately, reviews anecdotal information, and ensures data is correctly reflected for reporting cycles.
For more information, please download the role profile at the top of this page.
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