Overview
We are excited to launch a brand‑new CQC‑registered residential mental health service in Beckenham, developed in partnership with South London and Maudsley NHS Foundation Trust. This marks a major milestone as Everyturn expands its services into London for the first time. Our 12‑14 bed, clinically led community rehabilitation service will provide 24/7 support to people with complex mental health needs, delivering care in a safe, well‑governed, and recovery‑focused environment.
About the Role
As Operational Support, you will play a key role in supporting the Service Manager with the organisation and development of the service, focusing on non‑clinical compliance, governance, and operational delivery. You will help ensure the service runs smoothly day to day, enabling staff to deliver safe, effective, and high‑quality care.
Responsibilities
* Complete non‑clinical compliance and governance tasks under the guidance of the Service Manager
* Support rota management, ensuring supervision and training time is appropriately planned
* Work collaboratively across the wider Operational Support team within Nursing Services
* Contribute to improving and standardising operational processes across services
* Liaise with Central Support teams to resolve compliance and operational issues
* Support data collection, audits, inspections, and regulatory reporting
* Assist with preparing evidence for reviews and external inspections
Benefits
* 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) and the option to purchase or sell day
* Enhanced pension
* Wagestream‑ability to release earnings, giving you instant access to your pay
* Smart Clinic Wellbeing Programme, including Employee Assistant Programme, GP and priority physiotherapy access and counselling sessions; shopping discounts with the opportunity to sign up for a Blue Light Card
* Enhanced life assurance scheme, payment being three times your annual salary
* Plus, many more great benefits on offer!
Person Specification / Qualifications
* GCSE Maths and English (or equivalent) and a commitment to CPD
* Experience of compliance, governance, or operational support within a care setting
* Strong understanding of health and social care requirements, including GDPR and confidentiality
* Excellent organisation and time management skills in a fast‑paced environment
* Confidence managing multiple priorities with resilience and professionalism
* Strong communication, problem‑solving, and IT skills (MS Office / CRM systems)
Equality, Diversity and Inclusion
At Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We welcome you to be yourself at work and have a range of colleague networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.
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