What's involved with this role: Job Title: Investigations Officer Ref: Redcar 5273149 Pay rate: £18.26 per hour PAYE A driving licence is required for this role. The role: Under the general direction of the Regional Enforcement Manager, you will lead and support intelligence-led investigations into fraudulent and malicious trade practices, contribute to the improvement of enforcement systems and procedures, particularly those relating to intelligence management and evolving legislation, and assist in educating the public, advising traders, and training enforcement officers and partner agencies. Key responsibilities: Support the enforcement of Trading Standards legislation by tackling fraudulent and malicious practices causing significant consumer harm or unfair competition across partner authorities — including response outside normal working hours when required. Conduct investigations as directed: take statements, gather evidence, manage exhibits, compile reports, make recommendations, and present evidence in both criminal and civil courts — including executing warrants in line with legal procedures. Provide specialist advice and information for use within the Unit and to partner services as needed Build strong working relationships with local Trading Standards teams, Police, and other regional and national enforcement agencies to ensure effective cross-border enforcement Stay up to date with relevant consumer and trading standards legislation and internal procedures, and take part in training as required Keep detailed records, supply relevant data and intelligence, and ensure information-sharing complies with data protection and legal requirements Maintain the integrity and security of IT systems used to deliver the Unit’s cross-border functions Develop and present educational materials to promote the work and policies of the Unit and its partners Supervise staff during investigations in line with legal protocols and good practice Support staff training and development, including involvement in induction programmes and work placements What the client is looking for: Holds relevant criminal and civil investigation qualifications and practical expertise Extensive experience in both criminal and civil investigations, including interviews, evidence collection, and report compilation Proven ability to build and maintain effective partnerships with key stakeholders across sectors Skilled in conducting interviews under PACE and producing legally sound witness statements Strong oral and written communication skills Adept at interpreting and applying legislation related to intelligence and information management Excellent analytical and decision-making abilities, with a track record of making evidence-based recommendations Proficient IT Skills including Microsoft Office Experienced in handling sensitive situations with empathy, including both consumer and business victims Collaborative team player committed to continuous improvement and shared success Full, clean UK driving licence Demonstrated ability to perform under pressure, meet tight deadlines, and deliver on performance targets Skilled at managing complex customer issues and responding to competing internal and external demands How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. "XI JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.