Our client, a renowned industry leader in creating innovative climate solutions is looking for a skilled Technical Deployer to join their team. This is an excellent opportunity to use your technical HVAC knowledge in a pivotal planning and support role, shaping customer service delivery across the country. You will be central to our client's UK operations, proactively planning and allocating technicians to customer sites for a variety of work. Your technical expertise will ensure the right skills are deployed for every job, contributing directly to the company's success and high standards of customer service. On offer: Competitive base salary of up to £50,000 per annum including extensive benefits: Private Medical Insurance, company bonus, death in service, enhanced pension, purchase additional holiday and fantastic career progression opportunities. Responsibilities: * Plan and allocate technicians to customer sites UK-wide * Provide technical support and guidance to field technicians * Manage a high volume of project and service work orders * Build and maintain strong, lasting customer relationships * Attend customer sites to provide technical support or work * Collaborate with sales, hire, and operations teams * Diagnose system problems during installation and servicing * Generate reports and analyse customer interaction data Who They’re Looking For: * Proven technical knowledge in HVAC, electrical or mechanical * Experience in a technician, controls or sales engineer role * Strong understanding of customer service principles * Excellent communication and interpersonal skills * Strong analytical and problem-solving abilities * Ability to work independently with minimal supervision * Right to work in the UK – essential * Full UK driving licence - desirable * F-gas certification is an advantage. If you have the technical knowledge, drive and passion for delivering exceptional service, this is the role for you. Don’t miss the chance to join a leading HVAC team! Apply today