Appeals Administrator Inverness £23,800-£25,000 37.5 hours per week As part of their growth plans our client is looking for an Administrations Assistant to join their busy appeals team. This role will be a Hybrid role based out of our Dingwall office, just north of Inverness in Scotland. Position Key elements of the role will include: * The role will involve working within our Appeals Team responding to written appeals for private parking charge notices. * Analysing case by case data and collating the relevant written response * You may also be required to operate a customer service phone line to provide advice on how to appeal * Able to prioritise tasks, work on own initiative and manage a busy workload * Required to perform to KPI’s * Good written communication skills * Accuracy and attention to detail * Computer experience is required Requirements To be successful, you don’t have to have previous experience, however you do need to demonstrate: * Great written and verbal communication skills * Self-motivation and an ability to manage your own workload * Problem solving and decision-making abilities * Accuracy and strong attention to detail * The ability to work quickly and accurately * Sound IT skills – using Outlook, Excel and Word Other information Benefits * Pension scheme * Monthly incentives * 29 days holiday (including bank holidays) * Ongoing train...