Sales Advisor
Scrivens Opticians & Hearing Care is looking for a friendly, approachable Sales Advisor to be the first point of contact for customers. You will help them feel welcome, understood and supported as they choose optical and hearing products that improve their lives.
About The Role
As a Sales Advisor, you will deliver friendly, expert service in a fast‑paced, customer‑focused environment. You will greet customers with warmth and professionalism, assist them in selecting glasses or hearing aids, provide clear advice on frame styles, lenses and hearing care, process sales and bookings using in‑branch systems, support stock management and merchandising, keep the store clean and welcoming, and work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey.
Responsibilities
* Greet customers with warmth and professionalism
* Assist customers in selecting optical and hearing products
* Provide clear, helpful advice on frame styles, lenses, and hearing care
* Process sales and bookings using in‑branch systems
* Support stock management and merchandising
* Keep the store clean, welcoming, and well presented
* Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What We’re Looking For
We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential.
The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role.
What We Offer
* Competitive salary with opportunities to progress
* Full training and support from day one
* Staff discounts on optical and hearing products
* A welcoming team and family‑run company culture
* Career pathways into senior sales, management, or clinical roles
* Generous staff discount scheme
* 28 days annual leave including bank holidays (pro‑rata)
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Sales and Business Development
Industries
* Retail
Equal Employment Opportunity Statement
Scrivens Opticians & Hearing Care is an equal opportunity employer. We celebrate differences and are committed to creating an inclusive environment for all employees.
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