Customer Service Admin
Location:
Chelmsford (must drive due to location)
Salary:
£25 - £27k
Position:
Monday 8 - 5:30pm, Tuesday - Friday 8:30 - 5:30pm (1 hour lunch)
Benefits:
* Free onsite Parking
* Bonus Incentive
* Snacks provided in office
* More benefits
Note:
You MUST be able to drive due to office location!
About the Role:
Adecco Chelmsford is excited to be working with a growing client near Chelmsford. We are seeking an experienced Customer Service Executive to join their small, friendly team.
Candidate Requirements:
* High standard of written and spoken English
* Excellent phone manner
* Quick learner of products and business
* Previous experience in Customer Service
* Good attention to detail
* Organised and computer literate
* Team player
* Calm, patient, positive, and enthusiastic
Job Responsibilities:
1. Provide high-level customer service via telephone, live chat, and email
2. Advise customers on products
3. Process orders over the phone
4. Resolve delivery issues and handle complaints tactfully
5. Perform general administrative tasks
6. Develop and increase product knowledge
Personal Skills:
* Ability to work independently and in a team
* Experience in complaint handling
* Confidence
* Positive, can-do attitude
Additional Information:
Adecco acts as an employment agency for permanent recruitment and as an employment business for temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying, your details will be submitted to Adecco. Our Candidate Privacy Information Statement is available on our website.
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