Leidos seeks a Service Desk Analyst in Leominster, UK to provide first line IT support for customers. Responsibilities include managing service desk tickets, responding to user inquiries across multiple channels, and ensuring customer satisfaction. Candidates should have experience in service desk environments and strong IT skills, including familiarity with ServiceNow and Jira Service Desk. This full-time role requires on-site presence and offers a range of benefits including medical insurance and a pension scheme.
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