Location: Liverpool, L24 9LS / Salary: Up to £35,000 per annum plus Sodexo Benefits / Hours: 40 hours per week - Monday to Friday
Role Overview
The Engineering Coordinator / Planner plays a critical role in the planning, coordination, and delivery of engineering and maintenance activities across a brand-new flagship facility for a global FMCG company. The position ensures the safe, compliant, and efficient execution of both planned and reactive works, supporting operational continuity and high service standards. This role acts as a key interface between engineering teams, contractors, and the client, ensuring all activities are effectively managed through the CMMS system while maintaining full compliance with health & safety, GMP, and site-specific procedures.
Key Responsibilities
* Coordinate and facilitate engineering activities raised via CMMS and Helpdesk systems
* Manage work order processes, including prioritisation, progress tracking, and timely completion in line with KPIs
* Issue permits to work and carry out safety walk‑downs and site inspections
* Review work in progress, manage competing priorities, and respond effectively to emergencies and deadlines
* Plan and coordinate day‑to‑day operational maintenance activities with internal teams and the client
* Manage small projects from quotation through to completion
* Support contractor coordination and ensure all works are delivered safely and compliantly
* Review and approve risk assessments and method statements
* Ensure all maintenance activities comply with Health, Safety & Environmental (HSE) standards and Good Manufacturing Practice (GMP)
* Maintain and improve site standards through general upkeep and continuous improvement initiatives
* Monitor cost effectiveness of contract labour and support financial control measures
* Raise purchase requisitions and obtain quotations for planned and remedial works
* Produce KPI reports and management information as required
* Lead or participate in daily engineering meetings/huddles
* Maintain accurate asset and maintenance data within CMMS systems
* Support Helpdesk and planning functions as required
* Liaise closely with client representatives to ensure high levels of service delivery
Key Accountabilities
* Deliver a high level of customer satisfaction through responsive and effective service coordination
* Ensure efficient planning and organisation of maintenance activities in a fast‑paced environment
* Maintain compliance with all statutory, safety, and GMP requirements
* Contribute to continuous improvement of processes and service delivery
* Support strong teamwork across client, internal teams, and service partners
Essential Skills, Knowledge & Experience
* Minimum GCSE (or equivalent) education
* Experience in helpdesk, planning, or coordination roles
* Strong administrative and organisational skills
* Excellent IT proficiency (CMMS experience desirable)
* Strong communication and interpersonal skills
* Ability to work independently and as part of a team
* Customer-focused with a flexible and proactive approach
* Good time management and ability to prioritise workload
* Awareness of GxP / regulated environments
Desirable
* IOSH or NEBOSH General Certificate
* PRINCE2 or equivalent project management qualification
Core Competencies
* Customer Focus & Service Excellence
* Planning & Organising
* Communication & Stakeholder Engagement
* Teamwork & Collaboration
* Commercial Awareness
* Continuous Improvement & Innovation
Benefits
* Unlimited access to an online platform offering wellbeing support
* Extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
* Access to a 24hr virtual GP Service
* Sodexo Discounts Scheme, offering great deals 24/7 across popular big‑brand retailers
* Pension Plan
* Opportunities to grow and develop through learning and development tools
* Bike to Work Scheme
* Enhanced benefits and leave policies
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
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