Role: Content Creator
Type: Full-Time, Permanent
Hours: Monday to Friday, 8:30am – 4:30pm (flexibility required – see below)
Location: On-site, Ramsgate, Kent (with occasional travel)
Reports to: Marketing Manager & Founders
Salary: Dependant on experience
About Surface Scan
Surface Scan is a specialist 3D scanning, reverse engineering, and 3D printing service based in Ramsgate, Kent. We work with clients across a wide range of industries, helping them solve complex engineering challenges using cutting-edge technology. We're growing fast, expanding our services, and investing heavily in building a brand that matches the quality of our work. This is where you come in.
The Role
We're looking for a Content Creator who will take full ownership of our content output. This isn't a role where you'll be waiting around for a brief – you'll be the driving force behind what we create, when we create it, and how it reaches our audience. You'll come up with the ideas, put everything together to make them happen, and push the content out across every platform that matters.
You'll become the face of our brand – confident and natural on camera, able to explain complex technical processes in a way that resonates with engineers and non-technical decision-makers alike. One day you might be filming a walkthrough of a 3D scanning project on a client's factory floor; the next, you're scripting a short-form piece breaking down how reverse engineering works.
You'll work under the direction of our Marketing Manager and Founders, alongside a wider marketing team. We have a video editor and copywriter who can support you, freeing you up to stay focused on creating. For example, our video editor can take on the heavier editing work for longer-form projects, and our copywriter may need you to create content to complement a new blog post or LinkedIn article. The emphasis is on you being the engine – the person who makes the content happen.
What You'll Be Doing
Content Creation
* Planning, shooting, and producing high-quality video and photo content across both short-form (daily output) and long-form (less frequent, higher production value) formats.
* Creating content for all platforms: YouTube, LinkedIn, Instagram, TikTok, our website, email campaigns, and anywhere else our audience spends time.
* Covering our full range of services – 3D scanning, 3D printing, reverse engineering – and actively creating content to drive demand for new services as we expand (for example, if we introduce CNC machining, you'd be expected to build a content strategy around it and generate interest before and after launch).
* Presenting on camera with confidence and personality – you'll be the face our audience gets to know and trust.
* Performing basic edits for quick-turnaround pieces, while handing off more involved editing to our video editor so you can stay focused on creation.
Strategy & Planning
* Taking full ownership of the content calendar and pipeline – you tell us where we need to be and when, not the other way around.
* Developing content that strategically targets customers at different stages of the sales funnel – from brand awareness and education through to content that directly supports sales conversations, such as explaining concepts, answering common customer questions, and overcoming objections.
* Proactively coordinating what's needed to make content happen. If a shoot requires specific 3D-printed parts, you'll brief the print room in advance. If a case study needs a willing client, you'll research relevant companies and reach out to set it up.
* Identifying and pursuing opportunities for collaborations, partnerships, and sponsored content – making this a core part of your strategy and executing on delivery.
Analytics & Reporting
* Owning the analytics side of content performance – tracking what's working, testing different formats, styles, and approaches, and continuously refining the strategy based on data.
* Delivering weekly reports to the team, feeding back insights and recommendations to inform wider marketing efforts.
Brand Building
* Creating content that builds Surface Scan's authority and visibility across the web and social media, including increasing our presence in AI-powered search results.
* Establishing us as the go-to experts in our niche through content that is genuinely useful and valuable to our audience.
* Building a library of content assets that the wider team can use as sales tools, customer resources, and marketing collateral.
Flexibility & Travel
This role is fully on-site at our Ramsgate facility. There will be occasional travel to film on location – for example, capturing a scanning project at a client's site. While the norm is standard working hours, you'll need to be flexible. On rare occasions, this may mean working outside regular hours, at a weekend, or involving an overnight stay. These situations are uncommon, but the role requires someone who is comfortable accommodating them when they arise.
What We're Looking For
We're far less interested in formal qualifications than we are in what you can actually do. Show us the content you're already creating – whether that's professional work, a YouTube channel, a personal brand, passion projects – and show us you have a real spark.
You should be:
* A natural content creator with a strong portfolio of video and photo work that demonstrates real creative flair and quality.
* Confident and engaging on camera, with the ability to present technical subjects clearly and with personality.
* Skilled across the full content production process – from ideation and scripting through to shooting, basic editing, and publishing.
* Experienced with both short-form and long-form video formats.
* Data-driven – comfortable with analytics platforms and able to turn performance data into actionable decisions.
* A self-starter who takes initiative. You don't wait to be asked – you spot opportunities, plan ahead, and make things happen.
* Comfortable communicating complex technical concepts to different audiences – from engineers who want the detail, to business owners who need it in plain English.
* Organised and proactive – able to manage a content calendar, coordinate with internal teams and external contacts, and keep everything moving.
* Full of ideas. We want someone who comes to us with concepts and pitches, not someone who needs to be told what to create.
Nice to have:
* Experience in or familiarity with engineering, manufacturing, or technical industries.
* Experience with outreach, securing collaborations, or producing sponsored content.
* An existing personal brand or audience that demonstrates your ability to grow an engaged following.
Equipment
We'll provide all the equipment you need – camera gear, lighting, audio, software, the lot. If you have your own kit that you prefer working with, you're welcome to bring it along.
Budget
You'll have a monthly content budget to work with. We're not rigid about it – if you have a great idea that needs extra investment, pitch it. We're always open to backing ideas that will move the needle.
Why Surface Scan?
* Genuine creative ownership. This isn't a role where you're executing someone else's vision – you'll shape the brand's voice and visual identity.
* Fascinating subject matter. Our projects are visually compelling, technically interesting, and different every time – the kind of content that stands out.
* A team behind you. With a video editor, copywriter, and wider marketing team around you, you can stay focused on doing what you do best.
* A growing business that's investing in its future. Your work will have a direct, visible impact on revenue and brand growth.
* The independence to lead, the backing to experiment, and the platform to build something you're proud of.
How to Apply
To apply, please email the following to
* Your CV.
* A cover letter telling us why this role excites you and what you'd bring to Surface Scan.
* Links to content you've created that you're proud of. This is the most important part of your application – we want to see what you can do.
We'd love to hear your ideas too. If you've already got thoughts on what you'd do with our content, tell us. That's exactly the kind of initiative we're looking for.
Surface Scan is an equal opportunities employer.
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
* Company pension
* On-site parking
Work Location: In person