Conference and Events Bars Team Leader - Part Time
JOB TITLE– Conference and Events Bars Team Leader
DEPARTMENT– Conference and Events
RATE OF PAY– £12.32 per hour including fantastic benefits
CONTRACT TYPE– Part Time
HOURS OF WORK– 9.5 hours
OVERVIEW
We have an exciting opportunity for an experienced Team Leader to join our Conference and Events team at Celtic Manor Resort.
WHAT ARE WE LOOKING FOR …
The role requires a good eye for detail to ensure that the highest standards of service are delivered, providing a seamless guest experience throughout the Resort. You should be an excellent team player, motivator, with good communication skills, a passion for delivering high levels of customer service, a professional attitude, and high standards of presentation.
Having experience leading a team in a hospitality environment is essential. Ideally, you will have a background in a 4* or 5* hotel or in an environment catering for volume banqueting. A passion for the industry and delivering memorable experiences for guests is crucial.
WHAT YOU’LL DO …
You will report to the Operations Manager and be responsible for small teams assisting in the delivery of daily events, such as small events, meetings, or supervising part of a busy lunch service. During dinner, you will lead a team of up to 12 staff to serve plated meals, including managing dietary requirements. You will brief your team before service, check your area, and be well-organized, able to prioritize, and adapt to short-notice changes. Depending on your capability and progression, you may also meet and greet clients and gain experience in delivering events for up to 150 people, with support for career advancement to Supervisor, Floor Manager, and beyond.
WHAT’S IN IT FOR YOU…
As part of The Celtic Collection, you will enjoy perks such as free parking during shifts, retail and lifestyle discounts, health and wellbeing support, and career development opportunities. You will also have the chance to enroll in a Celtic Pathways qualification as part of your learning journey.
WHO ARE WE …
The Celtic Collection is a family of experience-focused UK hotels and venues, originating from the Celtic Manor Resort, a renowned destination in South Wales. It features golf courses, spas, restaurants, conference facilities, and family activities. The resort has been recognized multiple times as the UK’s Best Hotel at the Meetings & Incentive Travel Awards. Our properties include a five-star Resort Hotel, the historic Manor House, Coldra Court, Tŷ Hotel Magor, and Hunter Lodges, with plans for further expansion including new hotels and partnerships.
RECRUITMENT INFO
We may close this application process early if we receive a high volume of applications. All applicants must be eligible to live and work in the UK; evidence of eligibility will be required. We are an equal opportunity employer and welcome applicants of all ages.
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