Are you a proactive Sales Coordinator looking for an exciting opportunity within E-commerce? Our client is a growing E-commerce business, specialising in manufacturing products to a variety of businesses throughout the UK. Our client is looking for an exceptional person to join their team. What's in it for you? * Above market basic salary * 20 days holiday bank holidays * Opportunities for progression * Pension Scheme * Free car parking Your new role: * Develop and maintain strong relationships with both new and existing clients to support ongoing sales growth and client retention * Assess client requirements and deliver customised recruitment solutions that align with their objectives * Maintain accurate and up-to-date records of all client interactions using a CRM system * Manage client accounts by ensuring orders and services are processed efficiently, accurately, and on time * Collaborate closely with colleagues to ensure all client expectations are consistently met or exceeded * Identify and pursue opportunities to offer additional services that add value to existing client relationships * Address client concerns or issues promptly, ensuring quick and effective resolution * Handle logistics-related queries, including delivery and collection arrangements, to ensure a smooth client experience What you'll need to succeed: * Solid background in sales or post-sales support, ideally in a Sales Support or comparable role * Excellent verbal and written communication skills, with the ability to connect effectively with clients across various levels of an organisation * Comfortable using CRM tools like HubSpot or similar platforms to manage client data and workflows * Capable of working independently while also contributing positively to a team environment * Solutions-focused mind-set with a strong drive to deliver measurable outcomes * Strong analytical thinking and a keen eye for detail * Skilled in building strong relationships and managing client expectations * Takes initiative in addressing challenges and delivering exceptional service Interested? For more information about this vacancy, please contact Taylor at Proactive Personnel, Telford