Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi's Global Controllers Technology, part of the Finance, Market & Credit Risk Technology organization, provides technology services and solutions to Finance and Treasury Product Controllers supporting the completion of their goal to ensure the completeness, accuracy and integrity of Citi's Profit & Loss reporting and underlying books and records. This is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Responsibilities: Formulate and define systems scope, project objectives and system enhancements through research activities for moderately complex projects Analyze business client needs, define and document business and functional requirements and derive test cases for business process automation Lead process changes from requirements through implementation including coordination with business users, development, and QA/UAT testing teams. Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT Identify risk and consider business implications of the application of technology to the current business environment Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses Resolve problems by translating business requirements into technical solutions and identifying and selecting solutions through the application of acquired technical experience and precedent Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Multiple years relevant experience Experience in data analysis with intermediate/advanced Microsoft Office Suite skills Knowledge of applicable business systems and industry standards Experience with all phases of Software Development Life Cycle, including different methodologies for design process (Waterfall, Iterative, Agile.) Comprehensive knowledge of the principles of business analysis. Experience with Requirements Gathering and Elicitation, Business Process Modeling and documentation, Data Modeling and Analysis, Use case and User Story development. Proven analytical, data analysis, organization and presentation skills Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts Consistently demonstrate clear and concise written and verbal communication Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives Must have strong attention to detail, be self-motivated, and demonstrated ability to multi-task and deliver projects in tight timeframe. Experience working with Risk, Finance, or Regulatory Reporting systems is desirable. Basic understanding of capital markets products such Equities, Fixed-income, Commodities, Rates is desirable. Experience working with Product Control and Valuation Control is desirable. Experience with Business Intelligence tools (Microsoft Power BI, Tableau, MicroStrategy) and formulating SQL queries is desirable. Education: Bachelor's degree/University degree or equivalent experience Concentration in Computer Science, Information Systems or Finance-related discipline Job Family Group: Technology Job Family: Business Analysis / Client Services Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.