As we continue to expand, we are looking for a Health Care Assistant to replace someone who is leaving us. The ideal candidate will be clinically experienced, proactive, organised, and able to take initiative. Working in a smaller team means your role will be highly valued and varied. You'll have the opportunity to make a real impact, help shape the future of our nursing team, and contribute meaningfully to patient care and service development.
This is an exciting opportunity for someone who thrives in a collaborative setting but is equally confident working autonomously, managing priorities, and supporting others in a leadership capacity.
Main duties of the job
We are looking to fill a vacancy with someone eager to make a difference. The role involves promoting practice and supporting our nursing team, as well as delivering phlebotomy and core HCA services. Proven ability and excellent knowledge of the EMIS system and how General Practice operates are essential.
Applicants with some years of experience and the ability to start on the ground running are especially welcome. Responsibilities include:
* ECGs
* Phlebotomy provision
* B12 and other immunisations and vaccinations under PSD
* NHS Health Checks and New Patient Health Checks
* Diabetes foot checks (preferred)
The HCA role is continually growing, supporting a practice with increasingly skilled care. The role also involves looking after equipment, including Spirometry, ECG, and FeNo devices, and coordinating support from suppliers. Flu vaccinations are also part of the role, with some HCAs proficient in administering them.
Additional responsibilities include PAT testing support, calibration support with suppliers, and ensuring all equipment is prepared annually. Confidence in dealing with the public and computer literacy at a skilled level are required. We seek a dynamic, positive, proactive individual who isn't afraid of high workloads. Are you that person?
About us
We are a small but growing practice with a strong ethos of teamwork and fostering a supportive, family-like environment. Despite our size, we pride ourselves on being busy, dynamic, and deeply committed to our patients and each other. Our community is vibrant and evolving, offering both challenges and rewards as we strive to provide high-quality, compassionate care.
Job responsibilities
Main Duties & Responsibilities
Working under the supervision of the Practice Nurse and in accordance with practice guidelines, the HCA will assist the clinical team in delivering patient care programs.
Provide assistance to the practice team and project a positive image to patients and visitors, either in person or via telephone.
HCA Duties & Treatment Room Duties
* New Patient Health Checks
* ECG Recording
* Processing and managing laboratory samples
* Testing urine specimens
* Preparing specimens for collection by pathology services
* Maintaining stocks of instruments and consumables
* Storing and maintaining instruments and vaccines
* Supporting stock control and ordering
* Promoting health and well-being awareness
* Assisting with data collection on health needs
* Performing other clinical tasks as trained
Minor Operations
Assist GPs with minor procedures such as contraception implants, ingrowing toenail removal, and coil fittings. Responsibilities include preparing instruments, organizing dressings, and cleaning up used instruments.
Phlebotomy
Manage your own phlebotomy clinic, including checking requests, patient identification, equipment, drawing blood, and labelling bottles. Also, perform measurements like INR, blood pressure, height, weight, BMI, ECG, and injections under PSD guidance. Conduct NHS and health checks, and assist the nursing team and GPs as needed.
Other Tasks
Undertake additional duties as requested, maintain confidentiality, promote health and safety, support equality and diversity, participate in professional development, and contribute to service quality and improvement initiatives.
Person Specification
Qualifications
* GCSE A-C or equivalent
* Completion of the HCA Care Certificate
Other requirements
* Occupational Health clearance
* Flexibility to work outside core hours
Clinical Knowledge & Skills
* ECGs, Venepuncture, New patient assessments, Chaperoning, Accurate clinical notes, Wound care/removal of sutures and staples
Skills
* Excellent communication, polite telephone manner, proficiency in Office/Outlook, time management, teamwork, interpersonal skills, adherence to policies, confidence, flexibility, motivation, problem-solving, integrity, empathy, stress management, effective communication, commitment to development, punctuality
Experience
* Public interaction, healthcare setting, primary care experience
Disclosure and Barring Service Check
This role requires a DBS check in accordance with legal requirements.
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