Marks Consulting Partners are currently looking for a Senior Housing Officer to work with one of our Charity clients in Surrey What the job will be doing * To lead and support the delivery of high-quality, customer-focused housing management services. * To manage complex tenancy and estate issues and support continuous service improvements across the organisation. * To provide effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy. * To lead with external agencies, legal representatives, and local authorities. * To contribute to the development and implementation of strategies, policies, procedures and service improvements within tenancy support. * To have higher- level knowledge of housing legalisation and conflict resolution and strategic thinking. * To have higher- level strategic and operational decision making. * To assist the maintenance team as necessary to ensure responsive repairs and other maintain issues are dealt with as required. * To drive performance improvement, ensuring key performance indicators (KPIs) are met or exceeded What you will need * Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support. * Strong knowledge of relevant legislative and regulatory requirements within Housing Support, eviction...