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Administration clerk

Portsmouth
Isle of Wight NHS Trust
Administration
Posted: 28 March
Offer description

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only

Band : 2 £25,272 (effective from 1st April 2026)

Hours : Full time 37.5 hours per week (Mon - Fri)

Contract : 1 year fixed term (maternity cover)


Main duties of the job

We are looking for a friendly, organised and motivated Administration Clerk to join our Occupational Health & Wellbeing Department based at Queen Alexandra Hospital, Portsmouth. This post is for 12 months fixed term to cover maternity leave.

Occupational Health & Wellbeing plays a vital role in supporting the health, safety and wellbeing of Trust staff, as well as providing a high-quality service to external organisations. You will be joining a small, supportive administrative team that is central to ensuring the smooth and efficient running of the department across both NHS and commercial services.

This is a varied and rewarding administrative role, ideal for someone who enjoys working in a busy office environment, is highly organised, and takes pride in delivering excellent customer service. You will be the first point of contact for staff, visitors and external clients, communicating sensitively and professionally at all times while maintaining strict confidentiality.


About us

Our vision for Single Corporate Services Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.

This vacancy is part of the Single Corporate Services Division.

Why are we changing the way we deliver Corporate Services?Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.


Job responsibilities

The post holder will provide essential administrative support to the Occupational Health & Wellbeing team, helping to coordinate clinics, manage appointments, process correspondence, and ensure accurate data entry across several electronic systems. You will support both Trust staff and external companies, making this a diverse role with exposure to a wide range of stakeholders.

* Providing a comprehensive clerical and administrative service to the department
* Booking and rebooking Occupational Health clinics and supporting the smooth running of clinic activity
* Acting as the first point of contact for visitors, telephone calls and email enquiries
* Managing correspondence, filing and maintaining electronic and manual records
* Accurate and timely data entry onto systems such as OPAS, ESR and other Trust systems
* Supporting departmental projects, meetings and general office functions
* Raising purchase orders and supporting effective cost management
* Working flexibly as part of a small team to ensure service continuity

You will need good IT skills, excellent communication and organisational abilities, and a strong commitment to confidentiality and customer service. The ability to prioritise your workload, work independently, and remain calm under pressure is essential.

In return, we offer the opportunity to work within a supportive and experienced team, contributing to a service that makes a real difference to staff wellbeing across the Trust and beyond.


Qualifications

* IT skills to NVQ Level 2 or relevant equivalent. Educated to GCSE / O Level standard or equivalent, including English Language.

£25,272 a yeareffective from 1st April 2026

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