Voids Contracts Manager
Social Housing Sector
Redruth
£40,000 – £45,000 Van
About Us
Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment — from executive to operative level.
With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Voids Contracts Manager to oversee planned void refurbishment and upgrade works across Housing Association properties throughout the West Cornwall area.
The Role
As Voids Contracts Manager, you will take full responsibility for managing the end-to-end voids process, ensuring properties are refurbished, upgraded and handed back within agreed timescales, budgets and quality standards.
You will oversee multiple void refurbishment projects simultaneously, managing operational teams, subcontractors and client relationships across the region.
Day to Day Responsibilities
1. Managing the full void refurbishment and property upgrade process across social housing stock
2. Overseeing site teams, supervisors, direct labour and subcontractors
3. Ensuring void properties are delivered back to clients within KPI and SLA targets
4. Managing programmes, budgets and operational performance
5. Carrying out regular site visits, inspections and quality checks
6. Ensuring all works are completed in line with health & safety legislation and company procedures
7. Leading toolbox talks, site meetings and performance reviews
8. Liaising closely with Housing Associations, tenants and internal departments
9. Managing compliance, documentation and reporting
10. Monitoring material usage, subcontractor performance and project costs
11. Driving customer satisfaction and maintaining excellent service delivery standards
Requirements (Skills & Qualifications)
12. Proven experience as a Contracts Manager within the social housing or planned maintenance sector
13. Strong background managing void refurbishment programmes
14. Excellent knowledge of social housing maintenance and refurbishment works
15. SMSTS Certificate desirable
16. First Aid at Work preferred
17. NVQ, HNC, HND or equivalent construction qualification preferred
18. Strong understanding of health & safety and CDM regulations
19. Excellent leadership, organisational and client management skills
20. Ability to manage multiple projects and operational teams effectively
21. IT literate with experience using scheduling and reporting systems
What’s on Offer
22. Salary between £40,000 – £45,000 depending on experience
23. Company van
24. Pension scheme
25. Holiday package
26. Career progression opportunities
27. Stable, long-term work with a reputable contractor
28. Supportive and professional working environment