Customer Assistant - Cookstown (New Store Opening)
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Job Summary
Our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl, from our Head Office to the shop floor and everywhere in between.
Are you customer-obsessed, energetic, and eager to learn every day? If so, earn £370+ per week as a Customer Assistant on our standard 30-hour contract.
Your role will be varied, working across different shifts, tasks, and with different colleagues.
Note: As a Customer Assistant, you are required to sell alcohol; therefore, you must be 18 or over to work in our store.
Shift Patterns
* Morning shift: Starting at 5am or 6am, preparing products and bakery items for customers.
* Middle shift: Starting mid-morning or early afternoon, ensuring store cleanliness, assisting customers, and working on tills.
* Late shift: Starting in the afternoon, serving customers, restocking, and preparing the store for the next day.
Responsibilities
* Interacting with customers in a friendly and helpful manner
* Following stock loss controls
* Maintaining store cleanliness and hygiene standards
* Following freshness and rotation principles
* Managing waste correctly
* Assisting with stock counts
Requirements
* A positive attitude and excellent customer service skills
* Willingness to go the extra mile
* Responsibility and reliability
* Ability to work in a fast-paced environment
* Good team player
* Previous customer-facing experience is preferred but not essential
Benefits
* Competitive salary starting at £12.40/hour, rising to £14.10 after 3 years
* Additional supplements depending on days and hours worked
* Flexible pay options with Flexiwage
* 29 days holiday (pro-rata), including Bank Holidays
* Company pension after 1 year
* Career development opportunities
* Recognition and leadership training programs
* Discounts on mobile, broadband, and other partner offers
* Additional leave options and support programs
Salary Progression
* Year 1: £12.40/hour, £15.50 (Unsocial Hours), £18.60 (Overtime/Sundays)
* Year 2: £12.80/hour, £16.00 (Unsocial Hours), £19.20 (Overtime/Sundays)
* Year 3: £13.40/hour, £16.75 (Unsocial Hours), £20.10 (Overtime/Sundays)
* Year 4: £14.10/hour, £17.63 (Unsocial Hours), £21.15 (Overtime/Sundays)
Equal Opportunities
Lidl is committed to diversity and inclusion. We ensure reasonable accommodations during recruitment and value a workplace free from discrimination.
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