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Control Room Operator
We are looking for a Control Room Operator to provide excellent communication and CCTV skills within a busy control room, responsible for supporting and managing all activity in and around the location.
You must be able to provide clear and timely communication to security officers, park management, and outside agencies on key incidents that may affect operations or cause distress to visitors, guests, and retailers.
Hours of work: 4 on and 4 off on a day & night rotation, working 12-hour shifts.
Application must be submitted with an up-to-date CV.
Desirable qualifications:
* Full driving licence
* Valid CCTV licence
* Valid SIA door supervisor licence
Your Responsibilities Include:
1. Proactively monitoring the CCTV system
2. Monitoring and allocating officer attendance to panic alarm activations
3. Monitoring and allocating officer attendance to fire alarm activations
4. Monitoring and controlling access to the site
5. Monitoring and allocating officer attendance to the parking enforcement team
6. Key control
7. Responding to CCTV monitoring requests
8. Ensuring health, safety, and welfare of security officers
9. Reporting and monitoring incidents
10. Maintaining contact with security officers on patrol
11. Immediate reporting of faults with CCTV or fire alarm systems
Our Ideal Candidate:
You will have experience as a CCTV Control Room Operator, able to anticipate situations and respond professionally. Delivering excellent customer service is equally important to help create a positive atmosphere at our venue.
Qualifications:
* Full driving licence (desirable)
* Valid CCTV licence
* Valid SIA door supervisor licence
Benefits:
* Paid holiday (8 days in lieu of bank holidays, subject to shift pattern and accrual)
* Workplace pension scheme
* Overtime options
* Financial support for SIA Licence renewal
* Contributory Healthcare Scheme
* Eye care vouchers
* Employee Perks at Work Discount Scheme
* Progression, training & development opportunities
* Free uniform
G4S is a recognized Disability Confident Leader Employer, committed to an inclusive workplace supporting all employees. Join their diverse team today!
About Staffline: Staffline partners with G4S to provide recruitment solutions for security roles.
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