Description Income Collection Assistant | 8255 | 6 Month Temporary Contract | 37 hours per week | £25,584 to £27,269 per annum (Scale E) | County Hall We are seeking to recruit a full time Income Collection Assistant on a 6 month temporary basis, with the potential to extend, within the Finance Exchequer Services Team. The role of the Income Collection Assistant is to create and maintain customer records to facilitate efficient invoicing and payment arrangements for Norfolk County Council. You will work in conjunction with team members and departmental colleagues to resolve customer and/or departmental queries in relation to Income collection. Ideally you will have recent experience in a finance environment and good knowledge of Microsoft Office. You will be able to prioritise tasks to meet specified deadlines with minimum supervision. To succeed in this role you must be a team player with excellent attention to detail and accuracy, and the ability to manage your own workload. You must have excellent interpersonal, written and verbal communication skills. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. Redeployment closing date: 15 June 2025 23:59 All other applicants closing date: 29 June 2025 23:59