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Do you pride yourself on providing outstanding guest service?
The important stuff:
* Free health club membership (T&Cs apply)
* Discounts across The QHotels Collection
* Family & Friends discounts in hotels across The QHotels Collection
* Support with training & professional qualifications, including course fees!
* Various learning & development opportunities
* Access to an Employee Assistance Program – Hospitality Action
* Refer a friend scheme
* FREE parking
* And much more!
What will I do?
You will ensure that the hotel operation runs smoothly and efficiently overnight. You will carry out night audits and duty management duties while ensuring all guests receive the highest standards of guest service.
Is this the role for me?
* Previous experience within a front office, reception, or front-of-house position, or equivalent
* People management experience
* Quality & standards driven
* Outstanding customer service skills
Curious to find out more?
Ashford International Hotel & Spa is located in Ashford, Kent, near London. It is a 4-star, 179-bedroom property with amenities including Horizon restaurant, Quench bar, afternoon tea, private dining, and event spaces. Leisure facilities include a gym, pool, jacuzzi, steam room, and Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require reasonable adjustments during the recruitment process, please let us know.
We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.
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