Overview
You're someone who gets people. This isn't just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we're all about.
You like mixing things up. Every day is a little different—servicing, diagnostics, repairs, and checks. You’ll also manage your stock, do your reporting, and keep those customer conversations flowing.
You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Responsibilities
* Deliver mobile vehicle maintenance and diagnostic services directly to customers, wherever they are (driveways, office car parks, etc.).
* Perform servicing, diagnostics, repairs, and checks; manage stock; complete reporting; maintain proactive customer communication.
Qualifications
* Level 2 light vehicle maintenance qualification (or equivalent).
* At least 3 years’ hands-on experience as a vehicle technician working with a range of light vehicles.
* A full UK driving licence with fewer than 6 points.
At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that earns the trust of over 12.5 million members and it’s why we’re on a mission to be the UK's number one motoring services provider. We are an equal opportunities employer and welcome every background, champion every voice and back your growth every step of the way.
Benefits
* A competitive base salary of £38,625, with on-target earnings of up to £55,000 (including London Weighting where applicable).
* A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities.
* 40 hours per week, with core hours from 8:00 am to 4:30 pm, and 1 in 4 Saturdays.
* Earnings That Motivate – additional earnings up to £50,000 through bonuses and premium-rate overtime, with a 40-hour week (Mon–Sat, 8am–8pm).
* Opt-in Guaranteed Overtime – after the first month, option to work extra rest days at £30 per hour, potentially earning extra above base salary.
* Tools to Drive Your Future – RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme after 12 months.
* Time Off That Matters – 23 days of holiday (rising to 25 with service), plus bank holidays, with flexible schedules and family leave options.
* Financial Security & Perks – pension scheme with up to 6.5% matched contributions and life assurance up to 4x salary (10x optional with flex benefits).
* Wellbeing That Works for You – 24/7 confidential support service for you and household members aged 16+.
* Extras That Make a Difference – access Orange Savings with discounts across retailers, holidays, tools, tech and more; after probation, eligibility to join Colleague Share Scheme.
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