Overview
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day‑to‑day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, hits all sales targets, and offers an excellent level of customer service. Our General Managers are our brand ambassadors, demonstrating leadership, coaching and direction while bringing our values to life for their team and our customers.
Key Responsibilities
* Accountable and responsible for your entire store and the people within
* Developing and managing the store team, while supporting the delivery of perfect burgers and fries
* You will be expected to lead from the front and work hands‑on on the line shoulder‑to‑shoulder with our crew
* Having full ownership of your P&L, driving sales while controlling costs
* Ensuring the store runs smoothly day‑to‑day and planning for long‑term growth
* Spotting potential and developing your team to create a strong talent pipeline
* Driving the Five Guys culture by role‑modeling our values
* Creating an awesome working environment where people are happy to come to work and have fun
* Responsible for reward and recognition
* Demonstrate close attention to detail, with a career path to higher volume stores, new‑store opening, area trainer, district manager or a role in the support office
* Five Guys isn’t just a job – it can be a career.
* If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Our values are Competitive, Enthusiastic, Family, Get It Done and Integrity.
Key Qualifications
* People – Experienced hands‑on leadership skills
* Customer service
* Having your people’s development at heart
Perks & Benefits
* An achievable 30% bonus scheme – paid quarterly
* Additional Secret Shopper bonus worth up to £2,000
* High Performer Awards and bonuses
* Long‑service Love2Shop voucher reward – 5 years £500, 10 years £1,000
* 33 days paid holiday
* Paid breaks
* Free burgers, fries and shakes while on shift
* Private medical via Vitality
* Life assurance
* Access to Stream – the financial wellbeing app with flexible benefits
* Days out and social events
* Invite to the annual General Manager conference
* Team competitions – "Fry Cup" and "Olympics"
* Five Guys Perks – employee discount program
* Access to wellbeing support and employee assistance programme (EAP)
* Development opportunities to grow a career with us
* Enhanced maternity & paternity leave
* Pension scheme
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