Overall Responsibility
The Product Manager is the technical expert within the IBAT Secretariat with regards to SaaS product development best practice. A first of its kind role within the IBAT secretariat, you will be responsible for translating IBAT’s strategic commercial objectives and user‑based needs into valuable product features and plan and manage the delivery of those solutions, working closely with our team of engineers, the wider IBAT team, and our partners. You will establish and embed foundational product development processes across the IBAT team from the ground up, working widely across the IBAT team and senior leadership. This includes managing the development and delivery of IBAT’s product roadmap, shaping and streamlining the agile (Scrum) production process, supporting best practice collection of insights from users, translating their needs and opportunities into work packages, and making strategic choices in managing the backlog, allocating resources and addressing risks.
The successful candidate will be technically astute, creative, and with an appetite for working within a world‑class biodiversity institution. They will understand the importance of working across disciplines to find innovative solutions to global biodiversity challenges.
Main responsibilities
* Translate commercial and organisational strategy into product strategy and implement strategy informed by product vision with cross‑functional support across IBAT leadership and wider team.
* Lead the development, delivery and management of the product function outputs and solutions. This includes overseeing processes, ensuring the quality of work throughout their design and implementation, and being accountable for the results. The individual sets direction, and ensures work aligns with objectives and standards.
* Responsible for cross‑functional line management within the IBAT team to translate the strategic commercial objectives and user‑based needs into actionable product feature work package, and in future might line manage. Their work dictates where IBAT’s team of developers spend their time with significant resource and strategic implications. The position holder will be expected to raise contradictions in expectations and delivery issues and either resolve them independently, changing timelines, or supporting leadership to resolve them.
* Own and direct the development and delivery of the product roadmap, write requirements and prioritise work, driving innovation within the IBAT product based on commercial /organisational strategy.
* Execute the roadmap & maintain and prioritise the backlog by working widely with internal and external stakeholders, designers and the engineering team to deliver appropriate, well‑designed, features and product improvements that further the product and the IBAT Alliance.
* Manage the collection of user insights and analytics, including research, market analysis, and benchmarking across IBAT to support the appropriate parts of the product development process.
* Responsibility and significant influence over annual product development budget.
* Collect and manage customer feedback and requests, including feedback from across the IBAT partners, manage, triage and fix issues as they arise.
* Report back to stakeholders including senior leadership and staff across the IBAT Team and Secretariat on product progress and customer and market insights.
* Cultivate, manage, and maintain relationships across IBAT and dataset owners, including identifying and supporting the resolution of competing demands of the IBAT product by multiple external stakeholders.
* Constantly strive to improve delivery cadence and quality.
Other Duties
The successful postholder may be asked to undertake other reasonable activities commensurate with the level of the post, such as representing IBAT in meetings and conferences with partners and external stakeholders.
Requirements
* Master’s preferred or undergraduate degree and experience in a relevant field.
* Minimum 2 years product management or product owner experience in a SaaS development team, with several years product adjacent experience prior to that (such as software engineering, UX, UI, Design).
* Proven experience of managing the full product lifecycle on a modern SaaS / Cloud based application and establishing product development processes for an early‑stage product, so that the candidate can do the same in IBAT with no management coming from a “product” discipline.
* Deep expertise with Agile development frameworks (e.g. SCRUM), with ability to align software technical development, science, marketing, sales, and customer success teams around a shared product vision.
* Strategic insights, able to align the product roadmap with IBAT’s long‑term business goals.
* Ability to work independently with complete responsibility for operational excellence. Proven ability to continuously draw on and learn from industry best practice in Product Management.
* Ability to problem‑solve, and to iterate a product towards a valuable metric based on customer feedback and testing.
* Exceptional written and oral communication skills, with meticulous attention to detail.
* Proven ability to autonomously manage positive relationships with multiple teams / external teams, often with competing demands.
* Ability to take initiative, exercise good judgment, think laterally and resolve complex issues in a dynamic and changing environment. Logical, practical and creative approach to problem solving, with a strong technical curiosity.
* Skilfully prioritises, manages, and balances operational task flows and can identify, anticipate and address critical operational dependencies. Successfully manages competing demands and deadlines.
* Ability and willingness to learn – particularly about biodiversity, spatial and technical information – to translate this into product requirements.
* Fluency in written and spoken English.
* A passion for nature!
* Familiarity with geospatial tools and platforms, sustainability reporting and/or biodiversity datasets desired.
* Familiarity with more than one product discipline to allow the candidate to support IBAT across the product development process desired.
Salary
The minimum gross annual salary for this position is GBP 53'627. While this is an indicative amount effective as of the current date, changes may occur as per IUCN's compensation practices without prior notice. The same applies to other organisations hosted by IUCN.
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