Scheduling Officer Stratford-Upon-Avon Hybrid working £25,500 per annum A leading UK-based field services company is seeking a detail-oriented and proactive Scheduling Officer to manage and oversee visit scheduling and warrant applications. Based at the Head Office, this hybrid role offers the flexibility of working 2-3 days in the office and the remainder remotely, ensuring a balance of collaboration and independent working. Key Responsibilities * Oversee and manage scheduling for all visit-related activities, ensuring timely allocation and completion. * Administer the recruitment and setup of field agents, including ID cards and system maintenance. * Monitor and action postcode allocations, transfers, and agent work reallocations. * Liaise with field representatives, engineers, locksmiths, and third-party suppliers. * Schedule and manage Rights of Entry Warrant applications and executions. * Ensure all necessary documentation is accurate and completed on time. * Provide support and guidance to field agents to help them achieve targets. * Produce and distribute management information (MI) reports as required. * Communicate effectively with internal teams, clients, and external partners. * Monitor and maintain compliance with legal, regulatory, and company standards. * Identify potential risks and escalate any scheduling issues proactively. Requirements * Strong IT and administrative skills with high attention to detail. * Must have extensive experience and knowledge of Excel, VLOOKUP, pivot tables etc. * Previous scheduling/coordinator experience. * Excellent communication skills, both written and verbal. * Ability to work efficiently under pressure and meet firm deadlines. * Ability to work independently while collaborating as part of a team. * A flexible and adaptable approach to workload and business needs. * Proactive mindset with the ability to take initiative and improve processes. What’s on Offer * Hybrid working model - 2-3 days in the office, with remote working flexibility. * Competitive salary based on experience. * A key role in an established and growing company. * Opportunities for career development within a structured and supportive environment. * The chance to work in a fast-paced, regulated industry. This is a great opportunity for an organised and driven individual to take on a pivotal role in scheduling and operational support. Apply today to join a dynamic and professional team