Role purpose: To manage and deliver design for the Billing Delivery Domain, which is responsible for the systems which provide the messaging and connectivity capabilities across the IT stacks. This domain covers approx. 60 systems and applications, the key ones being Oracle BRM and Digital Route Mediation Zone. The capabilities of the domain are delivered via a mix of subcontract and insourced FTE. This role is a direct report of the Billing Delivery Lead. Key responsibilities for this role include: Provide key input for projects during Design and Delivery POC. Review the Business Requirements Specifications and use cases. Design end to end solutions for projects, potentially integrating multiple systems ensuring that designs adhere to agreed design standards and methods. Produce Requirements Documents, High Level and Detailed Design documents, Test cases and Training material for each milestone Success of complete solutions, beyond the Billing Domain boundaries Manage the solution design throughout the project lifecycle through to deployment, ensuring that any defects are identified and resolved throughout the process. Should technical changes be required ensure that proposed technical changes are assessed appropriately to ensure the impact and cost is fully understood. Setting and agreeing shared targets and business outcomes with stakeholders Assist with the creation of key artefacts; strategies, communication plans Operational stability and performance enhancements Continuous improvement in the face of changing objectives. Provide design guidelines and assistance to major projects Assist with the transformation strategy for the Billing Domain, including engineering excellence and cost transformation Walkthrough development, test team and other key recipients of design being delivered and support throughout development & testing phases. Analyse and Resolve production billing issues by liaising with L2/L3 teams. Accountability Produce high quality design artefacts. Ensure that the integrity of the overall architecture and design is maintained using appropriate controls and recommend architecture and design strategies in order to maximize revenue and minimize cost for business. Ensure that requirement compliancy to design is tracked through the project lifecycle through to deployment. Technical performance engineering - to design in-life performance improvements (availability, capacity, reliability, security) Build software engineering skills and best practice To make sure that deliverables support the required business outcome at all points of consumption within a journey Make sure all component managers comply with requirements to address non-functional impacts e.g. performance and reliability. Make sure all critical systems have implemented an appropriate level of resilience, both local & geographic, that is regularly tested Main Interfaces Work with relevant domain and solution architects and designers to agree roadmaps, design and technology choices. Work with users to remove irritants to improve their performance and engagement levels Work with the Demand Management teams to understand upcoming demand and initiatives. End to End test, release management and deployment teams IT and network operations teams Authority / Decision Making Ownership of end to end design and technology standards. Assurance that all Billing software is delivered in line with the Vodafone roadmap and principles Ensuring that existing solutions meet the ongoing requirements of the business. Identification and resolution of gaps as required. Protect Vodafone and our customers from security threats arising from design weakness, exploitable features, poor support & maintenance processes, malicious (internal or external) attack Knowledge & Skills Hands-on experience on complex design and knowledge of Oracle BRM (7.5 or later), with good knowledge of end to end BSS practices and on specific areas like Customer Management, Pricing, Rating, Billing, Invoicing, Adjustments, Payments, Collections and G/L. Strong technical skills. In particular BRM with knowledge of Java, Tomcat, Unix and PL/SQL scripting. Understanding of BRM application, covering all aspects of the application, configuration, operations, data model concepts, core processes, integration APIs. Domain knowledge on Pre-paid, Post-paid Billing areas for ISP, Broadband, GSM, IPTV, GPRS service providers. Understanding the desired business outcomes and priorities. Knowledge of Mediation and Payments will be beneficial. We can get you up to speed.