Join to apply for the Patient Registrar (Per Diem) role at Cape Cod Healthcare.
Responsibilities
1. Interview patients and/or patient representatives to obtain required registration information, ensuring accuracy, confidentiality, and integrity of the hospital information system.
2. Coordinate and communicate registration, admission, and pre-admission activities with relevant hospital departments to support safe and effective patient care.
3. Maintain organized files and records related to orders, payer authorizations, schedules, and other department-specific documents.
4. Contact patients, insurers, and employers to verify insurance benefits, obtain referrals, and pre-certifications, aiming for maximum hospital reimbursement.
5. Verify benefits using insurance systems, document complete information, and ensure maximum allowable reimbursement.
6. Attend departmental meetings and stay updated on policies to optimize reimbursement processes.
7. Process admissions, discharges, and transfers efficiently, ensuring timely patient placement.
8. Explain and process patient payments, including estimates, co-pays, and deductibles, following department procedures.
9. Provide patients with information on relevant forms and financial issues, referring to Financial Counselors when appropriate.
10. Deliver excellent service to patients, families, visitors, volunteers, and coworkers.
11. Check in and transcribe orders in the HIS system and schedule patient visits as needed.
12. Perform additional duties as assigned by the supervisor.
Minimum Qualifications
* High school graduate with the ability to read, write, and communicate effectively in English.
* Typing speed of at least 25 WPM demonstrated via timed test.
* Proficiency in computer skills relevant to the role.
* Successful completion of a Medical Terminology course within the last five years or passing a Medical Terminology challenge exam.
* Ability to work independently and handle pressure effectively.
Position Details
Purpose: To accurately collect and verify patient information, ensuring efficient care and billing.
Schedule: Per Diem hours, rotating days/evenings/nights, occasional weekends and holidays.
Location: Falmouth Hospital, Massachusetts.
Department: Patient Access.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Healthcare Provider
* Industry: Hospitals and Healthcare
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