Administrator – Claims Assessment
Location: Warwick (Hybrid – 2 days from home)
Salary: £24,576 – £24,700 per annum + Benefits
Hours: Monday to Friday, 8:30am–5:00pm (37.5 hours per week)
The Company
We’re recruiting on behalf of a leading insurance solutions provider that works in partnership with some of the UK’s top automotive dealer groups. They are known for their excellent training, and commitment to staff development.
This is an opportunity for an organised and customer-focused Administrator – Claims Assessment to join their friendly, professional team based in Warwick.
Benefits
* Private healthcare, life insurance & critical illness cover
* Employee Assistance Programme and staff discounts
* Modern offices with free parking and casual dress code
* Regular social events and a supportive working environment
* Hybrid working – 2 days from home per week
* Excellent transport links (close to A46, Warwick town centre, and Warwick Parkway Station)
The Role
As an Administrator – Claims Assessment, you will play a key role in managing and assessing insurance claims and supporting customers throughout the process. You’ll ensure all claims are assessed and handled efficiently, accurately, and with empathy.
Key responsibilities as a Administrator:
* Assessing, managing and progressing a caseload of insurance claims
* Contacting customers to explain the claims process and provide regular updates
* Validating documentation and maintaining accurate, detailed records
* Delivering excellent customer service and administrative support
Skills and Experience Required as a Administrator:
* Previous experience in administration, customer service, or claims handling
* Strong communication and interpersonal skills
* Highly organised with excellent attention to detail
* Confident using Microsoft Office and CRM systems
* Insurance or motor claims experience is desirable but not essential
If you’re looking to develop your career in a respected, forward-thinking organisation that values its people, apply today