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Guest service leader: cross-dept ops & growth

Lancaster
Holiday Inn Lancaster
Service
€37,500 a year
Posted: 7h ago
Offer description

Holiday Inn Lancaster is searching for a Guest Service Manager to inspire a team across all guest-facing areas. Responsibilities include driving service excellence and resolving guest issues. Ideal candidates will have experience in senior guest service roles, strong leadership skills, and a deep understanding of hotel KPIs. The position offers opportunities for career development and various perks, including discounts and access to leisure facilities.
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