Homelessness Support Worker
Rough Sleeping Support Service
Portsmouth
4 x 37 hours per week, Permanent Posts
Salary Scale: £24,790 - £25,366 per annum plus, unsociable premium)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Role
We have a rewarding opportunity to join SSJ as a Homelessness Support Worker within SSJ's Homelessness Projects. The successful candidate will be a dynamic, self-motivated, enthusiastic, and creative individual with strong communication skills and a good understanding of the challenges faced by vulnerable clients.
The successful applicant will join a friendly team dedicated to providing clients with a safe and supportive environment that fosters confidence and facilitates positive change. The role involves working weekends and bank holidays on a rolling rota. Shift pattern subject to discussion.
The Ideal Candidate
* Good time management skills and the ability to work alone and as part of a team.
* Confidence and ability in using IT systems, email and the world-wide Web.
* Compassionate approach to dealing with individuals with complex needs and challenging behaviour.
* To work in a trauma informed-strength based approach.
* Must maintain professional boundaries at all times and demonstrate self-awareness at all levels.
* Will use your own initiative to respond to emergencies and other unexpected situations.
* Will have excellent communication and be able to tailor this to service users and colleagues.
Staff Benefits
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
* A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
* Flexible working options
* Buying additional annual leave
* Comprehensive induction and training
* Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
* Company cycle to work scheme
* Discounted laptops and computers with Jamie's Computers
To apply, please send your CV & cover letter explaining why you would be suitable for the position.
Please note that CV's alone will not be considered during shortlisting.
SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life.
Application closing date: 5pm on Monday 29th September 2025
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Job Types: Full-time, Permanent
Pay: £24,790.00-£25,366.00 per year
Benefits:
* Additional leave
* Cycle to work scheme
* Employee discount
* Health & wellbeing programme
Work Location: In person