Job overview
As a Records Services Officer within the Welsh Ambulance Service University NHS Trust (WAST), you will play a key role in managing and responding to Subject Access Requests (SARs) and other information requests in line with data protection legislation.
You will be responsible for ensuring that personal and sensitive information is handled securely, accurately, and in accordance with legal and organisational requirements.
Main duties of the job
You will act as a key point of contact for internal and external stakeholders, ensuring compliance with data protection legislation and maintaining the highest standards of confidentiality and professionalism.
You will use a range of IT systems to retrieve and manage health records, ensuring timely responses and maintaining high standards of confidentiality and data integrity.
The role requires excellent organisational skills, attention to detail, and the ability to work under pressure while maintaining professionalism and empathy.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Education
Essential criteria
* Educated to NVQ Level 3 (or equivalent qualification in a professionally related subject or demonstrates equivalent level of practical experience in a professionally related field
Desirable criteria
* Experience of working within records management and information governance related areas
Experience
Essential criteria
* Experience of working within guided boundaries such as legislation, policies and procedures
* Basic knowledge of information governance legislation such as data protection act/GDPR
Desirable criteria
* Ability to prioritise and work to tight timescales
* Knowledge of information management, governance and data security