Job Title: Interview Co-ordinator
Location: Crowborough
Salary: £28,000–£32,240
Hours: 40 hours per week, Monday to Friday, on a 3-week rotating shift pattern between 07:30 and 18:00
Contract Type: Fixed-Term Contract, 12 months
Purpose of the Role:
Our client, a leading provider of housing solutions, is seeking an Interview Co-ordinator to join their Crowborough site. The role involves managing onsite interview arrangements for Service Users (SUs), ensuring equipment is available and functioning, assisting with technical issues, and conducting welfare checks. The Interview Co-ordinator supports all aspects of the interview process with minimal supervision and provides detailed handovers to colleagues on a rota system.
Duties and Responsibilities:
* Prepare and maintain IT equipment, interview booths, and waiting areas; ensure cleanliness and functionality.
* Coordinate interview schedules, and manage interview registers.
* Book translators and address specific SUs needs prior to interviews.
* Meet and greet SUs, set up interviewees in booths, and confirm details with Decision Makers.
* Assist during interviews, remain in waiting area, and provide support for any issues.
* Conduct private post-interview welfare checks and escalate concerns to Welfare Team Leader.
* Maintain email communication, report IT issues, and log attendance or delays.
* Handle personal data securely, maintain records per company policies, and comply with relevant legislation.
* Undertake training, monitor own development, and perform additional duties as required.
Required Skills:
* Highly organised and detail-oriented, able to manage multiple tasks efficiently
* Excellent communication and interpersonal skills
* Strong problem-solving and decision-making skills
* Maintains confidentiality and adheres to compliance requirements
* Awareness of and sensitivity to diverse cultures and backgrounds
* Able to work independently and collaboratively within a team
* Must hold a full UK driving licence and have access to a vehicle
Benefits:
* 25 days annual leave plus bank holidays
* Health Membership
* Life cover
* 6-month probation period
* 4% employer and 4% employee pension contribution
* Laptop, phone, and other equipment as needed
* Employee Assistance Programme
* Referral scheme
The successful candidate will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today