Job Description
Field Service Engineer – UK (Field-Based)
Confidential Engineering & Technology Business
I’m supporting a market-leading engineering organisation in their search for an experienced Field Service Engineer to join their UK field team. This is an excellent opportunity for someone who enjoys autonomous work, solving technical problems, and representing a high-quality product range directly with customers.
The Role
You’ll be responsible for servicing, maintaining and repairing a diverse equipment portfolio across customer sites nationwide. The position combines hands-on technical work with customer interaction, ensuring clients receive exceptional service and support.
Key Responsibilities
* Perform maintenance, repairs and on-site/remote technical support
* Support equipment installations and demonstrations
* Produce accurate service documentation and technical reports
* Liaise with customers and act as a professional representative of the business
* Work closely with sales and applications teams to support commercial activities
* Deliver technical training to customers and internal teams
* Manage spare parts, loan kit and service logistics
About You
* Strong diagnostic and problem-solving skills
* Excellent communication and customer-facing ability
* Comfortable working independently in a field-based role
* Well-organised with good administrative discipline
Experience & Qualifications
* Engineering background (Electrical/Mechanical/Manufacturing or similar)
* Ideally 5+ years in a Field Service, Technical Support or similar role
* Proven experience with installation, servicing and commissioning
* Full UK driving licence
* Willingness to travel across the UK (and occasionally overseas)