1. On-going temp role offering immediate start
2. Weekly pay
About Our Client
This organisation operates within the not-for-profit sector and is recognised for its commitment to supporting its community. As a medium-sized organisation, it values delivering excellent service and creating a positive impact through its work.
Job Description
3. Respond to customer queries via phone, email, and other communication channels.
4. Provide accurate information and resolve customer concerns effectively.
5. Maintain detailed and up-to-date records of customer interactions.
6. Deliver a high standard of service to promote customer satisfaction.
The Successful Applicant
A successful Customer Service Advisor should have:
7. Experience within customer service telephony role is essential
8. Strong communication and interpersonal skills.
9. Proficiency in managing customer queries and concerns efficiently.
10. Attention to detail and ability to maintain accurate records.
11. A proactive approach to problem-solving and task management.
12. Familiarity with working in a customer service environment.
13. Adaptability to work effectively in a temporary role.
14. Commitment to supporting the values of the not-for-profit industry.
Please note we are unfortunately unable to consider candidates who have notice periods as this role offers an immediate start.
What's on Offer
15. Competitive hourly pay.
16. Opportunity to work in a supportive not-for-profit organisation.
17. Chance to develop skills in customer service and communication.
If you are passionate about providing excellent customer service and are keen to contribute to the not-for-profit sector, we encourage you to apply for this temporary opportunity.