Job Description
The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.\n\nCompany Benefits\n\nWe are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy include:\n\nAn enhanced holiday scheme which increases with length of service.\nAn excellent pension scheme is available.\nAccess to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.\nEnhanced maternity, paternity and adoption leave schemes.\nAn excellent occupational sick pay scheme.\nFree onsite parking right in the heart of the city centre.\nEmployee Reward Platform.\nA dedicated wellbeing strategy to support staff when at work.\n27 Qualified Mental Health First Aiders on site.\n\nThis is an exciting opportunity for a keen, self-starting, enthusiastic and experienced PA, Secretary or EA, to work closely with the Chief Operating Officer as her Executive Assistant.\n\nThe main areas of work include:\n\nUndertaking administrative tasks, such as diary management, printing and photocopying, processing, and managing emails, preparing documents, and maintaining e-filing systems.\nCoordinating and attending relevant meetings to take minutes, notes, and provide other administrative support.\nManaging incoming emails, calls, meeting requests and workstream related tasks, actions and responsibilities and following through where required.\nSupporting the COO’s direct reports and their teams with updating documents, policies and company related information, setting up meetings and raising requisitions.\nAct as a liaison between the COO and internal/external stakeholders and meet and greet visitors for on-site meetings and site visits.\nBeing fully competent with Microsoft Office programmes such as Word, Excel, Outlook, SharePoint, and willing to learn how to use the Company’s events systems, SkyVisitor and Momentus Enterprise.\n\nIf you want to be part of a great team and join a business focused on outstanding customer service and the delivery of world class events, then this role offers a proactive, enthusiastic individual the opportunity to work in a role where you can support the COO with the day-to-day delivery across the broad remit of her role. To thrive in this exciting job, you should have experience in either Secretarial, Executive or Personal Assistant roles or have worked in an administrative role where organising and managing your own workload and delivering on multiple workstreams has been at the core of your job.
If you are keen to learn and be flexible in your approach to work and you want to work collaboratively and in partnership with colleagues and the COO, then this role provides a great opportunity to be part of a ‘can do’ team. To succeed in the role, you must have the knowledge and practical use of Microsoft Office and be able to cover the following responsibilities: diary management, be able to produce PowerPoint presentations, create and maintain spreadsheets, manage emails and inboxes, maintain e-filing systems, support with meetings by preparing agendas, taking meeting minutes and action notes, undertake research and make travel arrangements.\n\nWe highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we’re looking for someone who is a quick learner, will work flexibly, be confidential, professional, and agile in managing concurrent workload demands.\n\nThis vacancy may close early if the ideal candidate is found, so don't delay, apply today.\n\nClosing Date: 19 May 2025\n\nInterview Date: 21 May 2025 and 23 May 2025 \n\nThe ACC Liverpool Group is a place where you can truly make a difference.
Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards: \n\nDisability Confident Employer\nMember of the Fair Employment Charter\nReal Living Wage employer\nSocial value impact plan - last year we contributed over £6.4m\nGreen Meeting’s Gold Standard\nSustainability Strategy\nPositively influencing biodiversity – in the grounds of our campus, we have 3 beehives\nCarbon Neutral Campus\nAccessibility Strategy\nAccessAble Guide\n\nEquality, Diversity & Inclusion\n\nThe ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation