Job Description
Robert Half Technology are assisting a prestigious market leading financial services organisation to recruit a IT Manager on a contract basis - London based - start ASAP
Role
* Oversee IT Operations: Ensure that all IT activities within the Luxembourg office run smoothly and efficiently, aligning with global standards and policies
* Joiners and leavers Coordination: Manage the process of integrating new employees into the Luxembourg network and office, ensuring they receive all necessary hardware (e.g., laptops, monitors) and profiles set up according to company policies.
* Device Management: Oversee the lifecycle management of IT devices, including procurement, deployment, maintenance, and retirement of hardware such as laptops, desktops, and mobile devices.
* Training Sessions: Develop and deliver training programs on various IT topics, such as cybersecurity, software usage, and best practices, to enhance user efficiency and compliance.
* Helpdesk Management: Supervise a team of up to two IT professionals responsible for managing helpdesk tickets, providing timely and effective support to resolve technical issues.
* Disaster Recovery plan: Manage and maintain the IT Disaster Recovery Plan for the Luxembourg office, ensuring alignment with the internal Business Continuity Group.
* Direct Support Supervision: Manage the local Lux IT team. Conduct weekly one-on-one meetings with direct reports to provide guidance, support, and performance feedback.
Profile
* The IT Manager will have a proven experience in managing IT departments, preferably within a corporate environment;
* Strong understanding of local IT policies and global IT standards;
* Excellent organisational and coordination skills, particularly in onboarding and offboarding processes;
* Strong understanding of and experience in Microsoft 365;
* Proficiency in managing IT devices, internal networks, and maintaining detailed asset registers;
* Ability to conduct effective staff training and improve IT user compliance;
* Experience in investigating data breaches and managing IT disaster recovery plans;
* Experience working in a financial regulated environment ideal but not compulsory
* Strong budget management and policy implementation skills;
* Ability to manage external suppliers and ensure the quality of IT services; and
* Leadership skills to manage and develop a small team of IT professionals.
Company
* Market leading financial services organisation with offices in London
* On site required
* Outside IR35
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.