Service Desk Analyst – Bristol
An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team which support an internal user base of 700 people.
This role is suitable for someone with proven 1st Line experience and ideally 2nd Line and strong knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc.
The Service Desk Analyst will be providing 1st line and 2nd line level support via phone, email or face to face and will be working to set SLA targets and KPI's.
This role requires 5 days a week on-site working in Bristol. The location is North Bristol, close to the M32 and ringroad near Emerson's Green. There is free parking on-site and good public transport links via Metro Bus.
The team cover a shift pattern operating from 7.30am – 5pm.
Good benefits, training and career progression are offered together with a competitive basic salary.
If this Service Desk Analyst role sounds of interest please get in touch with your latest CV.