Grounds and Maintenance Assistant
Location: Wiltshire
Salary: £23,841 per annum
Vacancy Type: Full Time, Permanent
Closing Date: 05 Nov 2025
About The Role
We are seeking a skilled, reliable, and proactive Maintenance and Grounds Officer to join our Facilities team. Reporting to the Maintenance Team Leader, you will support the day-to-day maintenance and upkeep of Clouds House, Jill Cunningham House (East Knoyle), and The Manor House (Warminster).
You will help deliver an efficient, high-quality maintenance and grounds service ensuring that all buildings, facilities, and external areas are safe, well-presented, and maintained to a high standard.
This is an excellent opportunity for a hands-on, versatile individual with strong practical skills, a can-do attitude, and a commitment to maintaining high standards across multiple sites.
Key Responsibilities
Maintenance and Grounds Work
* Carry out general maintenance tasks including painting, decorating, basic carpentry, and plumbing repairs.
* Maintain the grounds, including sweeping, mowing, weeding, hedge cutting, and border maintenance.
* Complete planned preventative maintenance (PPM) tasks such as meter readings, tap temperature checks, and oil tank monitoring.
* Respond promptly to maintenance requests, prioritising tasks to ensure safety and efficiency.
* Support the housekeeping team with moving furniture, high-level cleaning, and general upkeep.
Teamwork and Collaboration
* Work closely with the Maintenance Team Leader to plan, organise, and deliver maintenance schedules.
* Liaise with staff across Clouds House, Jill Cunningham House, and the Manor House to resolve maintenance issues effectively.
* Collaborate with the housekeeping and facilities teams to provide a seamless and supportive service.
* Attend and engage positively in team meetings and supervision sessions.
Health, Safety and Quality
* Ensure all work is carried out safely, in compliance with Forward Trusts health and safety policies.
* Carry out risk assessments and follow COSHH and infection control requirements.
* Act as a Fire Marshal, assisting in drills, evacuations, and reporting incidents or near-misses.
* Check and maintain tools and equipment to ensure they remain safe and in good working order.
* Promote a clean, safe, and organised working environment.
Administration and Coordination
* Maintain accurate maintenance and inspection records in line with legislation.
* Monitor stock levels and advise the Maintenance Team Leader when replacements are needed.
* Liaise with contractors as required, ensuring minimal disruption and adherence to safety policies.
* Support audits, inspections, and reporting as required.
Service Excellence
* Uphold Forward Trusts values and standards in all work undertaken.
* Provide a responsive, high-quality service that enhances the client and staff environment.
* Contribute to continuous improvement across the maintenance and grounds functions.
About You
Essential Experience and Skills
* Proven experience in maintenance, repairs, or groundskeeping.
* Hands-on experience in DIY, plumbing, painting, and general upkeep.
* Mechanical aptitude with problem-solving and fault diagnosis skills.
* Ability to read and understand simple technical drawings.
* Organised, methodical, and able to manage a varied workload.
* Strong communication and teamwork skills, with the ability to liaise effectively with colleagues and contractors.
* Commitment to confidentiality, professionalism, and equality in the workplace.
* Reliable, punctual, and able to work independently when required.
* Understanding of health and safety, manual handling, and risk assessment principles.
Desirable Skills and Experience
* Experience working in a charity, residential, or care environment.
* Knowledge of plants, grounds maintenance, and outdoor care.
* Basic computer literacy (e.g. for recording maintenance tasks).
* Familiarity with Forward Trusts policies on Equality, Diversity, Safeguarding, and Confidentiality.
* Positive, collaborative team player with a flexible approach.
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
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