Are you a successful Service Advisor looking to take the next step in your career?
Service Advisor – Knutsford
Salary: Basic £33,000 OTE £37,000 plus Overtime
Working Hours: Monday – Friday 8am – 6pm, 1 in 3 Saturdays 8am – 1pm
Due to continuing business success and growth our client has a fantastic opportunity available for a Service Advisor to join their busy dealership.
The ideal Service Advisor:
* Previous experience in a similar role is essential
* A passion to deliver a high standard of customer service
* Bags of personality and can take dealing with customers in their stride
* Excellent telephone and face-to-face communication skills
* Administration skills, be able to use computers with confidence and the ability to organise and prioritise work
Service Advisor key responsibilities:
* Establish rapport with and provide outstanding care to the customer
* Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
* Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
* Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
* Manage and follow up all work in progress on customer vehicles; liaise regularly with the custom...