Assistant Branch Manager
Role Overview
We are recruiting on behalf of our client for a motivated and customer-focused Assistant Branch Manager to support the daily operations of a busy and successful branch. This role plays a key part in driving sales performance, delivering exceptional customer service, and ensuring the smooth and efficient running of the branch.
In the absence of the Branch Manager, you will take full responsibility for overseeing branch operations and leading the team to achieve business objectives.
Key Objectives
* Support the Branch Manager in the effective day-to-day management of the branch
* Deliver knowledgeable, friendly, and dependable service to all customers
* Drive sales growth and maximise branch profitability
* Contribute to a high-performing team environment where customer expectations are consistently exceeded
Key Responsibilities
1. Develop strong relationships with customers to understand their needs and ensure the correct products and solutions are provided
2. Proactively identify sales opportunities and confidently offer product advice and recommendations
3. Maintain a clean, organised, and well-merchandised counter area in line with company standards
4. Ensure all sales-related documentation and paperwork is completed accurately and in accordance with ...