We're on the hunt for an Insight Executive to join our growing insights team.
It’s an exciting time for Mumsnet Insight as we expand our research capabilities, providing both traditional and more innovative solutions, utilising our community platform data, alongside our 20k strong Mumsnet Voices panel. We’re also pioneering the development of proprietary AI and NLP tools to support our analysis including MumsGPT.
We’re looking for a bright, enthusiastic individual who enjoys finding stories in data and has passion and curiosity about people. This is an exciting opportunity for an intelligent and motivated person to join a fast-growing business.
This is the ideal role for someone with a ‘can-do’ attitude. This is a small and busy team, so this role would suit someone who wants to be given responsibility and be trusted, is happy to muck in and do what’s needed to get the project done.
What you’ll be doing
* 📦 Supporting on project delivery from project commission to final report and presentation.
* 📊 Working across a range of data collection methods from social listening, quantitative and qualitative methods (predominantly online).
* 🌐 Working with clients from across a range of sectors including finance, charity & FMCG.
* 🛠️ Supporting with the project set-up, data collection, data processing and analysis.
* 📖 Helping to develop story-driven reports and presentations that deliver the insights to meet our clients’ objectives.
* ✍️ Contributing to research proposals, to help us win exciting new work and develop your proposal writing skills.
* 🧠 Work on the compilation of topical insight for internal teams, including the Marketing Team, Brand Partnerships and Campaigns Team.
* 💬 Liaising with Mumsnet members to encourage them to engage with Insight projects and the Mumsnet Voices panel.
What we’re looking for
* ❤️ Have a passion and curiosity about people and data.
* 🚀 Have initiative and drive - the ability to take a task and run with it.
* 📅 Strong organisational skills.
* ⏱️ Ability to work under pressure and meet tight deadlines when required.
* 🤝 Brilliant people skills.
* 🗣️ Excellent oral and written communication skills.
* 🔎 Strong attention to detail in written and numerical outputs/documents.
* 📈 Enjoys finding the story in the data.
* 🎤 Confidence presenting and sharing research results with colleagues.
* 🧮 Expertise in Sheets and Slides.
* 👥 Ability to work as part of a team and independently.
* 🧩 Ability to find appropriate solutions to challenges quickly.
It’d be nice if you had
* 1 or 2 years experience in a professional environment
* Experience telling stories with data
* Experience in survey scripting, data processing and analysis tools
How we’ll support you
* 📅 Weekly 1-1’s with line manager to review progress, agree roles, provide support
* 📝 💻 Bespoke learning platforms to support your development - bi-weekly DEAL (Drop Everything And Learn) sessions, training to be agreed with your line manager
* 🎓 Regular Lunch & Learn sessions
* 👯♂️ Buddies
* 🦸♂️ Mentors
This role reports into the Head of Client Strategy and is based at our offices in Kentish Town. This role is envisaged as full-time but we are happy to consider flexible options for the right candidate.
Who we are
Mumsnet is the UK’s biggest website for parents, and our purpose is to make their lives easier. We’ve got some of the busiest forums in Europe, with users offering each other advice and support 24/7 (as well as more content, bloggers, videos, events and campaigns than you can shake a rattle at). We want to be indispensably useful for parents, and a great place to work.
Why work for us?
We focus on steady, sustainable growth, putting purpose (to make parent’s lives easier) before profit. We expect great performance, agility and collaboration in every role; cross-team working with talented, clever people is the best part of life at Mumsnet. Most importantly we’re looking for candidates with a growth mindset - we know everyone makes mistakes, the important thing is to learn from them and to share your learnings.
We embraced flexible and home working a long time before COVID, and we care much more about outputs than hours on the clock. We don't only want to hire the best people: we want to retain them. If you need some flexibility, let us know and we’ll do our best.
We’re committed to diversity and equality (see our policy here ) and we think we’re second to none in the all-round support we offer to parents and carers at work (see our parental leave policies here ). Working for Mumsnet means never having to pretend you don’t have a family or other commitments, and we promise never to keep you away from a school appointment.
We have a healthy line-up of sandwich lunches, knowledge sessions, monthly socials and sports teams, as well as an unhealthy line-up of staff parties at Kentish Town’s excellent pubs and restaurants.
Working Environment
* 📍 Hybrid: 2 days/week at our Kentish Town office (although it’s possible to do more office days if it suits you).
Benefits
☀️ Buy More Holiday Scheme
Sometimes 25 days just isn’t enough. If you need extra time to chase the sun, extend a trip, or just enjoy more lazy mornings, you can buy extra holiday days to make it happen.
🚲 Cycle2Work Scheme*
Fresh air, exercise, and no more cramped commutes? Sign us up. Our Cycle2Work scheme helps you save money on a new bike, so you can pedal your way to work (or just around the park).
📈 EMI Share Options Scheme (After 12 Months)
After a year with us, you’ll have the chance to own a piece of what we’re building together through our EMI share options scheme. Because when we grow, you should benefit too.
🫶🏼 Employee Assistance Programme
Life isn’t always smooth sailing, and that’s why we offer confidential support whenever you need it—whether it’s advice, counseling, or just someone to chat to.
🪙 Mumsnet Workplace Pension Scheme
Thinking about your future? We contribute to your pension to help you build financial security for later on. Retirement may seem far away, but it’s never too early to plan.
🚗 Electric Vehicle Scheme*
Go green and get behind the wheel of an electric car at a more affordable rate. Better for the planet, better for your wallet, and let’s be honest—EVs are just really fun to drive.
📗 Bespoke Learning Subscriptions + Weekly “Drop Everything and Learn” Time
We believe learning should be part of your job, not an afterthought. That’s why we provide tailored learning subscriptions and set aside dedicated time each week for you to step away from work and level up your skills.
🛍️ Leisure & Retail Perks via Perkbox
Who doesn’t love a good discount? With Perkbox, you get exclusive deals on everything from gym memberships to your favorite high-street brands. Treat yourself!
👩🏽⚕️ BUPA Private Medical or Dental Cover*
Your health matters, full stop. We offer private medical cover through BUPA, so you can access the care you need, when you need it.
🍼 Enhanced Parental Leave
Welcoming a new addition to the family is a big moment, and we want to support you every step of the way. Our enhanced parental leave gives you more time to bond, adjust, and soak up those early days—because family comes first.
🧘🏽 Wellness Benefits (Daily Workouts & Meditations via Perkbox)
A healthy mind and body make for a happy team. Whether it’s a quick morning workout or a lunchtime meditation session, Perkbox gives you access to wellness resources to keep you feeling your best.
🍕 Monthly Team Social Events
Great teams are built on great connections. Once a month, we get together for a social event—whether that’s a meal, an activity, or just an excuse to get together and have fun.
💸 Annual Team Bonus Opportunities
When we do well, so do you. We offer annual bonus opportunities based on team performance, because success is always better when it’s shared.
*Eligible upon successful completion of probationary period
Want to know more
Check out Mumsnet: Our Culture - our guide to what it's like to work at Mumsnet. Read about our mission, our vision, our values and the behaviours we expect of the people who work at Mumsnet.