Job Description
Service Care Solutions are recruiting on behalf of a local authority in Cheshire for a Clerical Assistant Client Finance to join their team. Please find a description of the role tomorrow.
Rate: 14.65 (ltd)
Hours: 37
Working: Hybrid (once initial training is completed)
Location: Cheshire
JOB PURPOSE:
To provide clerical support to Client Finance Teams and assist in the processing of Financial Assessment forms and other client related information.
PRINCIPAL RESPONSIBILITIES
1. To have a working knowledge of current Adult Social Care Charging regulations, policies, and procedures.
2. Using the Document Imaging system to scan and index documents.
3. To deal with letters and correspondence received within the Client Finance Team, both in writing or sent electronically via email or via online Financial Assessment tool.
4. To deal with queries raised by service users of Social Care, over the telephone as required.
5. To liaise with Adult Social Care, Transactional Services and Corporate Debt on individual cases.
6. To liaise with the other teams in the Council where necessary.
7. To provide efficient and effective clerical support to the Financial Assessment Team to enable Financial Assessments to be assessed and calculated in a timely manner and service users notified of outcomes, in writing.
8. To process routine changes of circumstances in specific types of claims.
9. Provide clerical support, efficiently and effectively across the whole of Client Finance as required.
10. To input data into computer systems.