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Service administrator

Brentwood
Rentokil Initial
Service administrator
Posted: 12 August
Offer description

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Urban Planters has been bringing homes and workplaces to life with plants since 1965.

We deliver our products and services using our national network of branches, spanning the length and breadth of the UK. This means we can offer the personalised service of a local business but with the standards and resources of a national organisation.

Quality, safety, sustainability and professionalism underpin all that we do. To this end, we are ISO 9001, 14001 and 45001 certified.

In our commitment to environmental stewardship, we are actively reducing our carbon footprint by planting trees and supporting cutting-edge climate crisis projects. By funding a dedicated climate action workforce, we offset their carbon emissions both professionally and personally, contributing to a greener, more sustainable future.

Position: Service Administrator

Contract: Full Time, Permanent

Hours: 37.5 hours per week, Monday to Friday

Salary: Basic salary from £26,124 per annum

Duties of a Service Administrator at Urban Planters:

* Helping to ensure the smooth running of the office
* Booking service visits with clients
* Loading service dockets to technicians' phones, sending dockets to clients, and checking completion
* Answering calls from technicians, customers, and management, and passing queries to relevant personnel
* Assisting with general administrative tasks for the Operations Team
* Liaising with suppliers and placing orders
* Raising purchase orders
* Managing vehicle fleet tasks such as MOT bookings, servicing, and vehicle hire

Requirements:

To be considered for the Service Administrator role, you should ideally have the following skills:

* Proficiency in Microsoft Office
* Good interpersonal and communication skills
* Strong attention to detail and accuracy
* Ability to work effectively in a team
* Ability to follow instructions accurately
* Ability to meet deadlines

This opportunity is suitable for someone looking to join a busy, fast-paced environment with a friendly team. It offers an excellent chance to join a leading company in the interior and exterior planting sector, where career progression and development are encouraged.

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